Privacy Policy Jennifer "Jen" Sterling | Jen's Life Coaching, LLC 

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Overview:

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This privacy policy explains how Jennifer "Jen" Sterling and Jen's Life Coaching, LLC collect, use, store, and protect the personal information of visitors and clients on jenslifecoaching.com. By using this website you agree to the terms outlined in this policy.

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Important Disclaimer:

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Jennifer "Jen" Sterling is a certified life and health coach, not a licensed therapist, psychologist, counselor, or mental health professional. The services provided through Jen's Life Coaching, LLC are coaching services only and are not a substitute for therapy, mental health treatment, or medical advice. If you are experiencing a mental health crisis please seek support from a licensed professional.

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What Information We Collect:

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We may collect the following personal information:

• Full name

• Email address

• Billing and payment information

• IP address

• Any information you voluntarily provide through contact forms, coaching intake forms, or product purchases
   

How We Collect Information.

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We collect information when you:

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• Subscribe to Confessions of A Recovering Desperate Housewife, our Substack publication

• Complete a contact or inquiry form on our website

• Purchase a product, service, or coaching package

• Download a free resource or lead magnet

• Communicate with us via email or text

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Why We Collect Your Information

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We collect your personal information to:

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• Deliver coaching services and digital products you have purchased

• Send you resources, downloads, and freebies you have requested

• Communicate with you about your coaching program or order

• Send marketing emails, newsletters, and promotional content you have opted into

• Improve our website and services
   

How We Store, Use, and Share Your Information
 

Your personal information is stored securely and used only for the purposes outlined above. We do not sell your personal information to third parties. We may share your information with trusted third party service providers including:
 

• Payment processors such as Wix Payments or Stripe

• Email marketing platforms such as Kit

• Substack for newsletter delivery

• Google Drive for digital file delivery
   

These third party services have their own privacy policies governing how they handle your data.
 

How We Communicate With You
 

We may contact you via:

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• Email for coaching session reminders, program updates, and marketing

• Text message for clients who have provided their number and consented to SMS communication

• Substack for newsletter and publication updates
   

You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email. 
 

Cookies and Tracking
 

Our website may use cookies and tracking tools including Google Analytics to understand how visitors interact with our site. These tools collect anonymous data such as pages visited, time spent on site, and general location. You may disable cookies through your browser settings at any time.

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How You Can Withdraw Consent

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You may withdraw your consent for us to collect or use your personal information at any time by contacting us at jen@jenslifecoaching.com. You may also request that we delete or update your personal information by reaching out directly.

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Privacy Policy Updates

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

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Contact Us

If you have any questions about this privacy policy or how your information is handled please contact us at: jen@jenslifecoaching.com